25
Tips for perfecting your E-mail Etiquettes
1.
Only Discuss public matters
2.
Briefly introduce yourself
3.
Don’t “ e-mail angry”
4.
Use exclamation points sparingly
5.
Be careful with confidential
information
6.
Respond in a timely fashion
7.
Refrain from sending one-liners
8.
Avoid using short cuts of real words
or jargons
9.
Keep it clean
10. Be
clear in your subject line
11. Don’t
get mistaken for spam
12. Your
subject line must match the message
13. Provide
warning when sending large attachments
14. No
more than two attachments and provide a logical name
15. Send
or copy others only on a need to know basis
16. Beware
of “Reply all”
17. Pick
up the phone
18. Evaluate
the importance of your e-mail
19. Maintain
privacy
20. Keep
it short and get to the point
21. Know
your audience
22. Always
include a signature
23. Only
use an auto-responder when necessary
24. Train
your staff
25. Your
e-mail is a reflection of you