Sunday, 27 April 2014

25 Tips for perfecting your E-mail Etiquettes (Assignment 13)

25 Tips for perfecting your E-mail Etiquettes
1.      Only Discuss public matters
2.      Briefly introduce yourself
3.      Don’t “ e-mail angry”
4.      Use exclamation points sparingly
5.      Be careful with confidential information
6.      Respond in a timely fashion
7.      Refrain from sending one-liners
8.      Avoid using short cuts of real words or jargons
9.      Keep it clean
10.  Be clear in your subject line
11.  Don’t get mistaken for spam
12.  Your subject line must match the message
13.  Provide warning when sending large attachments
14.  No more than two attachments and provide a logical name
15.  Send or copy others only on a need to know basis
16.  Beware of “Reply all”
17.  Pick up the phone
18.  Evaluate the importance of your e-mail
19.  Maintain privacy
20.  Keep it short and get to the point
21.  Know your audience
22.  Always include a signature
23.  Only use an auto-responder when necessary
24.  Train your staff

25.  Your e-mail is a reflection of you

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